Frequently asked questions

This catalog is inquiry only. Send the product name, the quantity you need and the destination country to the research desk on WhatsApp; the team replies with availability and pricing.

Include your company, the product record you need, the quantity, the destination country and any documentation requirement, plus your inquiry reference if you already have one.

No. No price, currency amount, discount or cart appears on this site. Every product record is inquiry only and availability is confirmed with the research desk.

Each record lists the published category and the specification the catalog lists for that material, for example 10 mg • Lyophilized for a peptide or 30 capsules for a capsule product.

A minimum order quantity is not published on this site. Confirm the requirement for the specific material with the research desk before planning an order.

No certificate of analysis is published on this site. Batch documentation that exists for a specific lot is released through the research desk on request; no certificate is issued for products that do not have one.

Most inquiries receive a response within one to two business days. Complex documentation or OEM/ODM requests may take longer because they are reviewed individually.

Shipping and handling are arranged per inquiry once research eligibility and material availability are reviewed; destination and handling requirements are confirmed with the research desk. See /shipping.html for the published shipping information. No carrier, delivery time or rate is published on this site.